The Best Western Phoenix Hotel

The Best Western Phoenix HotelSet in peaceful Kensington Gardens Square, this 19th-century building is a short walk from Whiteleys Shopping Centre, Bayswater Tube Station and Hyde Park. Phoenix Best Western is 8 converted London town houses and has a comfortable atmosphere. Best Western Phoenix Hotel is walking distance from Paddington Station and the Heathrow Express. Walk through Hyde Park to Kensington Palace, The Royal Albert Hall or the designer shops of Kensington.


Hotel details

General information

Rating : 3 stars
Size : 125 rooms
Currency : GBP


  • Bar
  • 24-Hour Front Desk
  • Safety Deposit Box
  • Luggage Storage
  • Breakfast Buffet


  • Babysitting/Child Services
  • Dry Cleaning


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No internet access available. 


No parking available. 


Pets are not allowed. 

Location & area


1-8 Kensington Garden Square
W2 4BH London


Travel information

By Train: The hotel is within easy walking distance of the Queensway Central Line and Bayswater Circle Line. Turn left out of Bayswater station, then left again at the traffic lights. The hotel is 100 yards further along on the left.

Hotel policies

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the total price of the reservation will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

17.5 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  Baby cots are not available.  There is no capacity for extra beds in the room. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy