The Haven

The HavenThe Haven is located literally on the waters edge, on the famous Sandbanks peninsula in Poole. The facilities at the 77-bedroom hotel include everything you would expect from a four-star hotel and more. The hotel offers a 2,500 sq ft Leisure Club, a Health and Beauty Spa and two superb restaurants: the main hotel restaurant and the La Roche, both of which have panoramic views over Poole Bay and Studland. Most of the 77 bedrooms have recently been refurbished and are all well appointed, many with sea views and balconies. The hotel also houses exceptional conference/business facilities, both within the hotel and in a purpose-built conference centre.
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Monday 7 December 2020
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Some rooms have sea views: for availability and additional costs, please liaise directly with the hotel after making your reservation.

Hotel details

We are now able to offer broadband in most of the bedrooms and conference rooms and Wi-Fi in some of the public areas. There is plenty of parking and perhaps nowhere in the UK is a luxury hotel to be found so close to the sea!

General information

Rating : 4 stars
Size : 77 rooms
Currency : GBP


  • Parking
  • Restaurant
  • Bar
  • 24-Hour Front Desk
  • Newspapers
  • Terrace
  • Non-Smoking Rooms
  • Free Parking
  • Elevator
  • Luggage Storage


  • Tennis Court
  • Sauna
  • Fitness Centre
  • Solarium
  • Spa & Wellness Centre
  • Massage
  • Jacuzzi
  • Turkish/Steam Bath
  • Indoor Swimming Pool
  • Outdoor Swimming Pool


  • Room Service
  • Meeting/Banquet Facilities
  • Business Centre
  • Babysitting/Child Services
  • Dry Cleaning
  • Bridal Suite
  • Internet Services
  • Packed Lunches
  • Fax/Photocopying
  • Wi-Fi/Wireless LAN
  • Free Wi-Fi Internet Access Included


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Food & Beverages

The Haven lives up to its enviable four star rating with its splendid choice of restaurants. The Main Restaurant - with its wonderful views - where guests can enjoy breakfast, lunch or dinner whilst looking out over Poole Bay. Alternatively the La Roche restaurant overlooking Poole Bay and Studland, where the lunch and dinner menus offer mouth watering choices between fresh seafood, vegetarian options and classic meat dishes all prepared in the dedicated kitchen on the terrace. In addition there is the Club Lounge which is a residents and Leisure Club members only area serving light meals and sandwiches.

Some rooms are affected by noise at weekends and on other special occasions. Please note there is no lift access to some sections of the third floor. The outdoor swimming pool, hot tub, sauna and steam room will be closed from 4th January 2011 to 1st April 2011.


Wi-fi is available in public areas and is free of charge. 


Free private parking is possible on site (reservation is not needed). 


Pets are not allowed. 

Location & area


161 Banks Rd
BH13 7QL Sandbanks


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Travel information

M3 to Southampton. Then m27 (West) to Bournemouth. A31 through the forest. Pass Ringwood. Turn left at the Ashley Heath roundabout (sign posted Bournemouth a338). Continue over the flyover at The Cooper Dean Roundabout. Straight on, under the Springbourne flyover. Straight over St Paul's roundabout. Straight ahead, under the Richmond Hill flyover. At the next roundabout, continue straight on (2nd exit). At the Liverpool Victoria Roundabout take the 2nd exit down The Avenue (b3965) signposted Sandbanks Ferry. Continue straight down, past Branksome Chine and on to Pinecliff Road, then through Canford Cliffs Village. At the mini roundabout take the first exit left into Haven Road. At the end of this road turn left on to Sandbanks Road (the sea will be on your right). Continue straight down until you reach a small roundabout (with the parade of shops on the right) proceed straight across the roundabout and follow this road along and very shortly you will see The Haven Hotel on the left. There is ample car parking in the hotel grounds.

Hotel policies

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.  If cancelled later or in case of no-show, the first night will be charged. 

Deposit Policy

No deposit will be charged. 

VAT and city/tourist taxes

17.5 % VAT is included.  Service charge is not applicable.  City/tourist tax is not applicable. 

Meal Plan

Full English breakfast is included in the room rate. 

Children and Extra Bed Policy

All children are welcome.  All children under 1 year stay free of charge when using existing bedding.  All children from 0 to 3 years are charged GBP 20 per night per person for cots.  All children from 4 to 14 years are charged GBP 60 per night per person for extra beds.  Maximum capacity of extra beds/babycots in a room is 1. 

Please note that in case specific policies apply to a particular room or rate, the specific room/rate policy prevails over the general hotel policy